FAQ
Infants
At Clever Cub, we maintain a low caregiver-to-infant ratio to ensure personalized attention and care. This allows our trained staff to meet each baby’s individual needs, fostering a nurturing and responsive environment.
We honor each family’s feeding preferences. Our staff are trained to handle breast milk and formula safely, following parents’ instructions regarding feeding schedules and methods. We also provide a comfortable space for nursing mothers.
Safety is our top priority. Our infant rooms are designed with age-appropriate equipment, secure sleeping areas, and adhere to strict hygiene protocols. All staff undergo regular training in infant CPR and first aid.
It’s normal for a child to cry during their initial state at kindergarten of semi-independence. Please remember that it’s a natural, healthy response to the love you’ve given them so far… For transitions and promotions, too, we create a plan that’s tailored to their personality traits.
We follow each infant’s natural sleep schedule, providing a quiet and comfortable environment for rest. Cribs are equipped with firm mattresses and fitted sheets, and we adhere to safe sleep practices recommended by health authorities.
We recommend that parents walk their Kindergarteners to the playground for at least the first few days of school. Park on the street or in the lot at St. James Church and walk your child into the kindergarten playground.
Additional information is available on our Arrival and Dismissal Procedures page.
Our curriculum includes sensory play, music, and movement activities tailored to support infants’ cognitive and motor development. Activities are designed to stimulate curiosity and encourage exploration in a safe setting.
We provide daily reports detailing feeding times, diaper changes, naps, and activities. Our open-door policy encourages ongoing communication, and we welcome parents to discuss their child’s progress and any concerns.
Parents are asked to supply diapers, wipes, extra clothing, bottles, and any comfort items their child may need. We provide a detailed checklist upon enrollment to ensure all necessities are covered.
We have clear policies for managing illnesses, including notifying parents promptly and following health guidelines to prevent the spread of infections. In emergencies, our staff are trained to respond swiftly and will contact parents immediately.
Toddlers
Our toddler schedule includes a balance of structured learning, free play, outdoor time, snack/lunch breaks, and naps. This predictable routine helps toddlers feel secure while supporting their social, physical, and cognitive development.
We work closely with parents to support potty training at each child’s pace. Our teachers follow consistent routines and offer positive reinforcement, while also respecting each child’s readiness and comfort level.
Toddlers enjoy hands-on sensory play, music and movement, language development games, and beginner STEM activities. Each activity is designed to encourage curiosity, communication, and motor skills in a playful, age-appropriate way.
We maintain a low teacher-to-child ratio in our toddler classrooms to ensure each child receives attentive care and personalized support throughout the day.
Our educators are trained in positive behavior guidance techniques. We use redirection, clear communication, and calming strategies to help toddlers learn to express their feelings and needs in healthy ways.
We provide nutritious snacks and meals that meet children’s dietary needs. Parents can also pack meals if preferred. All food is served in a safe, allergy-aware environment, and our staff assist with feeding as needed.
Nap time is part of our daily routine. Each child has their own cot or mat and a quiet, comfortable space to rest. Teachers help create a soothing environment with dim lights and soft music when needed.
Parents receive daily updates that include meals, naps, diaper changes, and activities. We also welcome open communication via email or in-person chats to discuss your toddler’s progress and development.
We recommend sending extra clothes, diapers or training pants, wipes, a comfort item (if needed), and any special feeding items. A full list will be provided at registration.
Preschool
Our preschool schedule includes structured learning blocks, creative exploration, outdoor play, snack and lunch breaks, and quiet rest time. Activities are designed to support kindergarten readiness while nurturing your child’s curiosity and independence.
We use a blend of research-based programs such as Handwriting Without Tears, Lively Letters, Everyday Math, and Open Court Phonics to build foundational literacy, math, and fine motor skills. Our program also includes STEM activities, music, art, and dramatic play.
While potty training is strongly encouraged before joining the preschool class, we understand that children develop at their own pace. Our staff is trained to support children through this process if needed.
Yes, children staying for full-day programs have a quiet rest time after lunch. We create a peaceful environment with cots or mats, and soft music or stories to help them unwind.
We provide a warm, welcoming environment with consistent routines and individualized support. Our teachers help each child build confidence and feel safe through structured transitions, social-emotional learning, and strong communication with families.
We use Responsive Classroom techniques to foster empathy, cooperation, and emotional regulation. Activities like group discussions, conflict resolution games, and role-playing help preschoolers learn how to express themselves and relate to others.
We keep parents updated through daily reports, weekly newsletters, and direct teacher communication. Our secure Parent Portal also includes updates, calendars, newsletters, event details, and photos of classroom moments.
Our facility exceeds all local and provincial standards for cleanliness and safety. Classrooms are sanitized daily, and all staff follow strict health protocols. Security measures, including secure entry points and supervised drop-off/pick-up, help keep your child safe.
We recommend attending orientation events, establishing a consistent routine at home, and talking positively about school. Bringing a familiar comfort item and starting with shorter days can also ease the transition.
Flex Care
Flex Care is a pay-as-you-go childcare option designed for families who need occasional care without committing to a full-time schedule. It’s perfect for parents with unpredictable work hours, appointments, or last-minute needs.
We recommend calling or booking online in advance to ensure availability, especially during peak hours. Some locations may accept same-day drop-ins depending on space and staffing.
Flex Care is available for children ages 6 weeks to 5 years, depending on the location. Please check with your local center for specific age group availability.
Even during Drop-In, children follow a structured day with learning-based play, story time, art, music, and outdoor exploration. All activities are age-appropriate and led by certified early childhood educators.
Each center may have different hours. Most locations offer Flex Care during regular business hours, and some may offer extended evening care. Please check with your local center for exact times.
Please bring a labeled bag with diapers, wipes, a change of clothes, and any comfort items your child may need. If your child will be eating during their stay, please provide a snack or meal, unless otherwise noted by the center.
Yes. All children must have up-to-date immunization records on file before attending Flex Care or Drop-In. This ensures the health and safety of all children in our care.
There is no strict limit, but use is based on availability. Some families use it occasionally, while others book several days per week. We recommend scheduling ahead for consistency.
Yes. Children are grouped by developmental stages so they can participate in age-appropriate activities and socialize with peers. This helps with social and emotional growth even in short visits.
Pricing varies by location and child’s age. Most centers charge an hourly or daily rate. Please contact your preferred location for up-to-date pricing and availability.